Help centre

Swift-Forgotten Password

Updated 03rd Aug 2023

Web-Based

 

If you’ve forgotten your password, you can follow these steps to reset it:

 

1. Open the web-based portal, then click the ‘Forgot your password?’ button.

 

 

2. Enter the username linked to your account

 

 

3. Follow the instructions in the email you then receive

 

Mobile

 

1. Open mobile app, then tap on ‘Password change / forgotten’

 

 

2. Enter the username linked to your account and tap OK

 

 

3. Follow the instructions in the email you then receive