Please click here for instructions if you are at a UK-based GP practice.
To dictate letters via a desktop microphone using Swift, the device broker must be installed on your desktop PC. The device broker is a small piece of software that helps Swift to access your microphones and footpedals. Please download it from here and follow the on-screen instructions. Once installed, no further action is required. To start dictating, please go to the web portal at https://pub.dictateswift.co.uk/#/login.
1. Log in to the web-based portal
2. To create a New letter, please click on the ‘New Letter’ tab
3. Click the red icon to start recording. When your letter is being dictated, it will show in the secretarial team’s portal with the status ‘audio capture’. Watch the volume indicator to ensure your speech is being picked up.
4. Click the red icon to stop recording.
Top tip! You can review the recording using the audio controls. Audio can be edited using the Insert (insert dictation without removing anything that has been previously dictated) and Overwrite (overwrite all or parts of the dictation) controls if need be.
Once you have finished the dictation, please select the correct priority (2WW, Urgent and Normal). 2WW and Urgent will be marked as red and will sit at the top of the queue for the secretaries.
You can also add the patient’s MRN number into the MRN number field if needed.
5. Click the ‘Complete’ button. Once completed, your letter will show in the secretarial team’s portal within the ‘In Progress’ list. The letter will initially show with the status ‘Processing’. When the text has been transcribed, the letter status will change to ‘ To review’.
6. If you do not require your letter to be reviewed and distributed by the secretarial team – for example if you have created a letter as a test or in error – select the ‘discard’ button at this stage instead of ‘complete’.